BEAM INTEGRATION PARTNERS

ALL INTEGRATIONS ARE 100% FREE. FOREVER.

UNPARALLELED IN-HOME EXPERIENCE

Unlike other Smart Controllers and Smart Garage Door Openers on the market, there are no subscription fees to use the beam integrations. Homeowners are thrilled with their Smart Home capabilities with advanced Alexa API, Apple Watch, IFTTT applets, and HomeLink compatibility with all beamUP garage door openers. Smart Home integrations shouldn’t hinge on an annual subscription.

All beamUP garage door openers pair with HomeLink!

Setup steps

Convenience & Control with beam Home

Connecting beam with Amazon Alexa

In order to connect your Smart Controller to Alexa, follow these steps:

1. Open the beam Home App and navigate to My Account > Integrations > Amazon Alexa. Tap Continue.

2. Set your Pin Code and re-enter to confirm (if you’ve already set your Pin Code within your My Account settings, enter it now).

3. You’ll then be directed to the Alexa Companion App or Alexa Dashboard. Go to Skills and search for beam

4. Enable the beam Skill and enter your beam account email and password.

5. Choose Allow.

6. Ask Alexa “Alexa, ask beam if any of my doors are open.”

*Note: Alexa now requires that you provide a Pin Code any time you want to open a garage door using your voice.

beam commands for Amazon Alexa

The beam integration with Alexa gets smarter every day. Before you can link your beam to Alexa, you must first enable the beam skill (see above). To open the beam skill, say:

“Alexa, launch beam”

Here is a mostly complete list of commands:

• “Alexa, ask beam what the names of my doors are”– get the names of your doors

• “Alexa, ask beam for help” – Get helpful information

• “Alexa, tell beam to close my door” – Close an open door

• “Alexa, tell beam to open my door” – Open a closed door (requires a Pin Code)

• “Alexa, ask beam if my door is open”– Check if door(s) are open

Connecting the beam controller with IFTTT

Unlike other Smart service providers, using beam technology does not require a subscription and is free. IFTTT (If This Then That) lets you easily connect the beam Channel to other services and devices in your world. You can now connect the beam Channel right from within our app! To connect the beam Channel, follow these steps:

1. Log into the beam Home App

2. Go to "Menu" (top right)

3. Choose "Integrations"

4. Choose "IFTTT"

5. Choose an Applet that you would like to enable and follow the onscreen instructions!

Note: Actions using this integration will not appear in your IFTTT Applet Log. You can also connect the Smart Controller on IFTTT.com.

General Questions

Downloading the beam Home Mobile App

A native mobile app is available for Android Smartphones, iPhone/iPad and Apple Watch. The beam Home app is free to download, but requires the purchase and proper installation of the Smart Controller for full functionality.

Phones that support beam

Currently, beam supports:

• iPhone/iPod/iPad (iOS 9.0+)

• Apple Watch (WatchOS 1.0+)

• Android (4.0+)

The beam Home app is currently unavailable for the Windows Phone.

beam updates

Your beam controller is self-updating. When new software is available, the device will automatically download and install the updates.

Inviting users

You can grant access to your door to an unlimited number of users (so they can open or close your door through the beam Home app). Only the account owner (the account which was used to setup the beam) can invite and/or remove access for users.

1. Log into the beam Home app

2. Tap “Settings” on the the door you would like to share access to

3. Tap “Manage Users”

4. Tap “Add New User”

5. Enter the email address of the person you wish to share your door with

6. Tap “Add New User”

If the user already has a beam account, they will be automatically granted access to your garage door once you invite them. If the user does not have a beam account, they will receive an email requesting they create one.

Removing users

Only the account owner (the account which was used to setup the Smart Controller) can invite/remove access for users. To instantly remove a user who currently has access to your door, complete the following steps:

1. Log into the beam Home app

2. Tap “Settings” on the the door you would like to remove access to

3. Tap “Manage Users”

4. Tap “Remove” on the selected user

Using existing garage controls

We aim to only supplement the way you currently use your garage door, so your existing door remote and wall controls will continue to work after the Smart Controller is installed.

Changing the name of a door

Changing the name of a door can easily be done within the beam Home mobile app.

1. Tap “Settings” on the door you would like to rename

2. Tap “Edit Door Name” and enter the new name

3. Tap “Save”

Viewing door activity

To view your door’s activity for the last seven days:

1.  Tap “Settings” on the door you wish to view

2. Tap “View All Activity”

Only the account owner (the account which was used to setup the Smart Controller) can view door activity. Invited users cannot view activity.

Updating your WiFi credentials

If you have recently updated your WiFi network name or password, you’ll need to update your WiFi settings within the beam Home app. To update your controller’s WiFi credentials:

• Log into the beam Home mobile app.

• Go to Menu (top right icon).

• Click on “Controllers” and select the controller to be updated.

• Click “Update WiFi” and enter your WiFi network name and password.

• Click “Continue.”

• Check that the controller’s WiFi status light is blinking (either green or red). If it is not blinking, unplug the controller and plug it back in.

• Select “Update WiFi.”

• Hold your phone over the “Setup” port (the WiFi status light on the controller should stop blinking while your phone is flashing).

If all of this is done correctly, the WiFi status light should blink red briefly and then begin to blink green. Once it is blinking green, the controller is connected to WiFi. If the WiFi status light continues to blink red and never turns green, check your WiFi name and password and repeat the above steps. If the WiFi status light on the controller does not stop blinking while your phone is flashing, there may very well be an issue with your controller.

Changing your password

1. Go to Menu (top right icon) in the beam Home app

2. Scroll down and tap “Change Password”

3. Enter your old password and what you would like to change it to.

4. Tap “Change Password”

5. Follow the instructions in the confirmation email to finish updating your password

Setting a pin code

1. Open the beam Home app.

2. Navigate to the My Account screen.

3. Under the Security section, tap “Pin Code”.

4. Enter a four digit pin code.

Resetting your pin code

1. Open the beam Home app.

2. Navigate to the My Account screen.

3. Under the Security section, tap “Reset Pin Code”.

4. Enter your account password (not your pin code).

5. Enter a new four digit pin code.

Troubleshooting

I lost my phone! What do I do?

That’s terrible to hear! Don’t panic. Contact us explaining that your phone has been lost. After confirming some basic information, beam will disable access to your garage from the lost device.

Door is out of sync with the beam Home app

You may encounter an issue where the door icon in your app does not reflect the actual position of your door. In order to force a sync so the app displays the correct position, tap the beam logo above the door view (iOS) or shake your phone (Android). This will force the app the sync with the true position of your doors.

If you are receiving open door notifications when the door is actually closed. This is usually a product of one of three reasons:

1. Door Sensor Low Battery: The door sensor two AAA batteries need to be changed from time to time (approximately every year). Try changing the batteries of the sensor and placing it back on the door.

2. Door Sensor Not Attached to Door: Check that the door sensor is still mounted to the door. If it has fallen off, mount it back on the door. 

3. Door Obstruction: If an object is blocking the door from closing fully, beam will consider the door to be open—even if it’s 1-2 feet. 

“Error: cannot connect to controller…”

If you receive this error message while trying to open or close your door from the beam Home mobile app, your controller may be having an issue with connecting to your wireless network. There are a number of potential explanations:

• No active internet connection: Check that your wireless is functional using another device (such as a laptop or tablet) to attempt to connect to the internet.

• Weak wireless network signal: The wireless network signal in your garage may not be strong enough for the controller to remain connected. To check your WiFi settings, go to My Account Menu (top right 3 line icon) > Controllers > Select Your Controller > Wait 10 seconds for the WiFi icon to update with signal strength.

• Your controller is powered off: If the controller is powered off or unplugged, you will receive this message. This could mean that the power is off to the entire garage as well, such as in a power outage.

If none of the preceding points seem to be the cause, there are a couple other things you can check.

• If you recently changed your network settings/configuration, you may need to setup beam again using the setup feature of the mobile app. To update your WiFi settings, go to My Account Menu (top right 3 line icon) > Controllers > Select Your Controller > click Update WiFi.

• Power cycle the controller and wait for the front LED to blink green. If it blinks green and shuts off, this means the controller was able to successfully connect to the network.

If the above checks do not solve your problem, we encourage you to contact us for further troubleshooting, or call (888) 323-9782.

What’s the new battery level icon?